Shipping & Delivery

Shipping times vary depending on your location and the shipping method selected at checkout. Generally, we deliver most orders within 2 weeks. However, certain complicated builds, and difficult to source parts, such as RTX 3090 & RTX 4090 GPUs and some Ryzen CPUs may cause delays. If you need...

We make every effort to ensure your PC arrives undamaged. All our machines are is double-boxed with padding in between, and filled with custom expanding foam. You can also contact us to request shipping the graphics card separately. For Dual GPU workstations or PCs over 30lbs, graphics cards mus...

In the rare case of a PC being damaged in shipping, please contact us. We will assist you with anything from sending you a replacement part to a replacement PC at no charge, depending on the extent of the damage.

We've either moved you ahead in the build que, and/or your machine has already been completed, but we're waiting for a difficult-to-order part. Please note some parts are in extremely high demand, but low supply in an uncertain international trade environment, and we are working hard to get your ...

We offer free shipping to the lower 48 US States. Please let us know your zip code and country for a custom shipping quote. Also, check your country's import duties to avoid unexpected additional charges imposed by the shipping carrier.

We offer a 30-day return policy for any reason. Simply ship the machine back to us within 30 days of delivery. Our machines are also covered by a 2-year parts warranty. There are never any restocking fees or final sale items.